OCR Automation Pipeline
Problem
A mid-size logistics company processed 14,000+ shipping documents monthly by hand. A team of five spent most of their day reading manifests, extracting line items, and entering them into their TMS. Errors caused shipment delays. Backlogs built up every week.
Solution
We built an OCR pipeline that ingested documents via email and portal upload. The system extracted carrier names, shipment IDs, weights, and routing codes — validated them against business rules — and pushed clean records directly into their TMS. An exceptions dashboard handled anything the system couldn't process with confidence.
Result
Manual entry eliminated for 94% of standard documents. Error-related shipment delays fell by 81%. Processing time reduced by over 60%. The team of five was reassigned to higher-value work within two months.